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Operations Assistant

  • Salisbury
  • £18,270 per annum - Permanent

Job Title: Operations Assistant

Reports to: Operations Manager

Location: Salisbury

Job Purpose:

To assist the Operations Manager and Operations Director in maintaining a smooth running and well organised office.

Main Tasks and Responsibilities:

To provide administrative support to the Operations Management team for all key areas of their responsibility including data protection, service complaints, website maintenance, intranet administration and document control

To provide IT support for Sugar Word Plug-in and Sugar Outlook Plug-in and complete specialised computer tasks, as required

To assist in the creation of Administration Role Manuals

To assist with office moves

To provide cover for the Secretariat team

To undertake any other duties relevant to the role, as required.

Working Relationships and Contacts:


Director of Operations

Operations Manager

Customer Service Manager

Deputy Ombudsman

Board (Chairman and Vice Chairman)

Head of Secretariat

Assistant to the Head of Secretariat

Skills and Experience:


Excellent organisational skills

trong communication skills; written and verbal

Proficient typist

Good level of IT literacy

Ability to work on own initiative

Very good interpersonal skills

Able to work as part of a team

Willing to work flexibly and perform a variety of tasks.


Ability to identify opportunities for improvement

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