"I was under the impression that I wouldn't learn much from a day session but I learnt a lot and have now found faith in my abilities as a Team Leader."
Lorna Anger - Team Leader
"Just wanted to say thank you again for spending 2 days with us in Scotland – it really is appreciated. I think it was pretty obvious that everyone enjoyed the 2 days and this is thanks to you with the amount of preparation in both the slides and hand-outs – they were excellent. Your delivery was great and very quickly put everyone at ease to allow for a very interactive couple of days. I will do my very best to build on the couple of days and I am sure this time spent will be a fantastic investment for our Sales team."
Francis, Sales Operations Manager.
“Ten out of ten. Roger could not have been more professional. The event was pitched at the right level and pace. His relaxed style ensured everyone was engaged and participated. Would thoroughly recommend”
Ian Gardener, Senior Operations Manager, Department for Work and Pensions.
"I have had a lot of positive feedback this morning, both from pupils and staff. The pupils were very lucky that you were able to come in and give them your wealth of knowledge and experience!"
Susan Fenwick, Careers Administrator, St Joseph’s Catholic School, Salisbury.
"Really well delivered and fun event. I feel this has brought us closer as a team and feel other teams would really benefit from this event”
Lindsey, Manager, DWP.
“A fun day – and very informative. Expected it to be pink and fluffy therefore wasn’t looking forward to it, but loved it. Great delivery Roger. Thank you”
Jo, Partnership Manager, Civil Service.
“Very well presented, kept me interested throughout, didn’t feel uncomfortable and the workshop helped as a reminder on do’s and don’ts in relation to customer expectations”
Khari, Finance Team Administrator
“Far beyond what I expected; entertaining and informative. Very much enjoyed the day. Thanks!"
Vijay, Pensions Administrator
“Excellent session. Managed to get the group to interact better than any session I’ve had before”
Chris, Senior HR Administrator
“One of the best courses I’ve attended. Very participative and thought provoking, it will change the way I work. Roger delivers with enthusiasm in a fun and relaxed way. Would recommend to anyone!”
Andy Woodcock, Senior Manager, National Employer Services Team
“Well presented sessions, not overly long so held attention. Good use of exercises and mixing of the groups/pairs. Encouraged strong participation from all. Excellent subject matter and much food for thought and further exploration. One of the best external training courses I have been on!! Thank you!”
Cathy, Financial Advisor
“Roger – very enthusiastic and comforting! Really enjoyed the session and feel I’ve taken a lot away from it. Was highly beneficial. Very good."
Kyle, Customer Adviser
“It was fantastic. Felt like I learned a lot to take back, not just in the work environment. One of the best workshops I’ve been on as didn’t feel bored or ‘spoken at’ once”
Sarah, Customer Adviser
I just wanted to say how much I enjoyed the course yesterday. I learnt a lot of things that I have not come across before in other leadership training courses I have attended whilst working with previous employers. I came away with many useful training tools and tips, to enable me to provide a well balanced leadership role as a Team Leader. A big thank to Roger who is so far the most engaging and informative course trainer I have encountered in my working career from 1988 to date.
Justine - Team Leader.
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